How to Earn Free Energy

For a referral Customer to qualify towards your Free Energy credit, they must have at least one energized metered service location and have completed at least one billing cycle. For Texas, there are a few additional qualifications – they must be classified as a residential Customer, not have a past due balance and not be involved in a payment arrangement or deferred payment plan. In PSEG and NICOR markets, they cannot have a past due balance.

Your Free Energy credit is based on the average daily energy cost of your referral Customers, calculated from invoices received over the last 70 days. The average daily energy cost is then multiplied by the number of days in your current billing cycle. This amount is your Free Energy credit. If you have at least 15 qualified Customers when we calculate your bill, we’ll apply that amount as a credit or send you a check (depending on your area). As long as you maintain a minimum of 15 qualified Customers, we’ll keep giving you a Free Energy credit.

Energy cost is a simple calculation – the energy you use, multiplied by your rate. So when we calculate an average daily energy cost for all your referral Customers, we take the sum of all their energy costs and divide by the number of days in their collective billing cycles. Of course, these are Ambit Energy supply costs only – not any additional taxes or fees. For Texas Customers, the monthly Customer charge, if applicable, is included in the average daily energy cost and will also be included in the calculations for your Free Energy credit. Here’s another situation unique to Texas: Ambit Home Services fees do not count towards your energy cost, nor are they covered by your Free Energy credit.

Electricity and natural gas are considered separate services. To get a gas credit, you need to maintain a minimum of 15 qualified gas Customers. To get an electricity credit, you need to maintain a minimum of 15 qualified electricity Customers.

If your qualified referral Customer count dips below 15 Customers for any month, you will not be eligible for a Free Energy credit for that month. Once you get your qualified Customer count back up, though – and there’s no time limit to replace Customers – you’ll be eligible for future credits.

Whether you have 15 referral Customers or 50, we average the daily energy cost of all your Customers, and use that number to calculate your monthly Free Energy credit. Having more than 15 referral Customers, however, great idea; if people drop their service or move to a non-Ambit area, you’re more likely to get your Free Energy credit every month.

It’s Ambit’s policy not to move Customers once they are assigned – whether to another Customer or a Consultant. However, if Customers become Consultants, they’re still eligible to participate in the Free Energy Program.

Yes, our system works between states.

As long as they’re one of your 15-plus Customers, their average daily energy cost still counts towards your credit. But since their cost will go down (their regular cost minus their Free Energy credit), your Free Energy credit may also go down (but only slightly).